Last Updated: April 28, 2026

1. Introduction

At Pasta Bragagnolo America, operated by Pasta ZARA USA Corp (“Pasta Bragagnolo America,” “Pasta ZARA USA Corp,” “we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our website and any related online services, features, communications, or social media interactions operated by us collectively, the “Website”.

By accessing or using our Website, creating an account, placing an order, subscribing to our communications, or otherwise interacting with us, you agree to the practices described in this Privacy Policy.

We encourage you to review this Privacy Policy periodically, as we may update it from time to time.

2. Information We Collect

We collect different types of information in order to operate our Website, process orders, provide customer service, improve your shopping experience, and communicate with you.

Information You Provide Directly

When you create an account, place an order, contact us, subscribe to our newsletter, participate in a promotion, or otherwise interact with our Website, we may collect information such as:

• First and last name
• Email address
• Phone number
• Billing and shipping address
• Account login details, such as username and password
• Order history and purchase details
• Payment-related information
• Customer service requests and communications
• Newsletter and marketing preferences
• Any other information you voluntarily provide to us

Payment information may be collected and processed by third-party payment providers. We do not sell or trade your payment information. Payment data is used only as necessary to process payments, refunds, chargebacks, fraud prevention, and other transaction-related purposes.

Order and Transaction Information

When you purchase products through our Website, we collect information necessary to process and fulfill your order, including product selections, quantities, prices, billing and shipping details, delivery preferences, payment status, and order history.

This information is used to process payments, ship products, provide order updates, manage returns or refunds, respond to customer service inquiries, and comply with legal, tax, accounting, and regulatory obligations.

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages viewed
• Time spent on the Website
• Clickstream data
• Approximate geographic location
• Shopping cart activity
• Website usage and performance data

This information helps us monitor traffic, improve Website performance, understand customer behavior, prevent fraud, troubleshoot technical issues, and improve the overall shopping experience.

Cookies and Similar Technologies

Like many ecommerce websites, our Website uses cookies, pixels, tags, scripts, and similar tracking technologies. These technologies help us operate the Website, remember your preferences, keep items in your shopping cart, understand how visitors use the Website, measure marketing performance, and deliver relevant advertising.

For more information, please see Section 8 below.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To operate and maintain the Website
• To create and manage customer accounts
• To process, confirm, fulfill, and deliver orders
• To process payments, refunds, and returns
• To provide customer support
• To communicate with you about your orders
• To send service-related messages
• To send marketing emails, promotions, and product updates, where permitted
• To personalize and improve your shopping experience
• To improve our products, services, Website, and customer experience
• To analyze Website traffic, usage, and performance
• To prevent fraud, unauthorized transactions, abuse, or other illegal activity
• To comply with legal, regulatory, tax, accounting, and contractual obligations
• To protect our rights, property, customers, and business operations

You may opt out of marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

Please note that even if you unsubscribe from marketing communications, we may still send you transactional or service-related communications, such as order confirmations, shipping updates, customer service responses, or account-related notices.

4. How We Share Your Information

We do not sell your personal information in the traditional sense of exchanging it for money.

However, we may share personal information with trusted third parties when necessary to operate our Website, provide our services, fulfill your orders, improve customer experience, or comply with legal obligations.

We may share information with:

• Ecommerce platform providers, including BigCommerce
• Payment processors and fraud prevention providers
• Shipping carriers and logistics partners
• Email marketing and customer communication providers
• Analytics providers
• Advertising and remarketing platforms
• Customer service tools
• IT, hosting, security, and technical service providers
• Professional advisors, such as legal, accounting, and tax consultants
• Government authorities, regulators, courts, or law enforcement when required by law

These third parties are authorized to use your information only as necessary to provide services to us or as otherwise permitted by applicable law.

We may also disclose information in connection with a business transaction, such as a merger, acquisition, restructuring, sale of assets, financing, or transfer of all or part of our business.

5. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example, we may retain your information for as long as:

• You maintain an account with us
• We need it to process or support your orders
• We need it for customer service purposes
• We need it to comply with tax, accounting, legal, or regulatory obligations
• We need it to prevent fraud or maintain security
• We need it to resolve disputes or enforce our agreements

We may retain aggregated, anonymized, or de-identified information for a longer period, provided it can no longer reasonably identify you.

6. How We Protect Your Information

We implement reasonable technical, administrative, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Our Website uses secure technologies, including SSL encryption, to help protect information transmitted during checkout and account interactions.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account login credentials and for restricting access to your device and account.

7. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to the personal information we hold about you
• Request a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Opt out of certain uses or sharing of personal information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

Registered customers may be able to access and update certain account information directly through the “My Account” section of the Website.

If you ask us to delete or stop using your personal information, we may not be able to fulfill your request in certain circumstances, such as when the information is required to complete your order, process returns or refunds, comply with tax or accounting obligations, prevent fraud, resolve disputes, or comply with legal requirements.

To exercise your rights, please contact us using the information provided in Section 17.

8. Cookies and Tracking Technologies

Cookies are small data files placed on your device when you visit a website. They allow the Website to recognize your browser, remember your preferences, maintain your shopping cart, support secure checkout, and improve your browsing experience.

We may use the following categories of cookies and similar technologies:

Essential Cookies

These cookies are necessary for the Website to function properly. They support features such as shopping cart management, account login, checkout, security, and fraud prevention.

Preference Cookies

These cookies remember choices you make, such as region, language, or other preferences, to provide a more personalized experience.

Analytics Cookies

These cookies help us understand how visitors use the Website, which pages are visited, how users navigate the Website, and how we can improve performance and usability.

Marketing and Advertising Cookies

These cookies may be used to measure advertising performance, deliver relevant ads, build audiences, and understand how visitors interact with our marketing campaigns.

You can control cookies through your browser settings. If you disable cookies, some parts of the Website may not function properly, including account login, shopping cart, and checkout features.

Where required by law, we will request your consent before using non-essential cookies.

9. Third-Party Services

Our Website may use third-party tools and services that collect or process personal information on our behalf or independently.

These may include, but are not limited to:

• BigCommerce
• Payment processors
• Shipping and fulfillment providers
• Google Analytics
• Google Ads
• Meta / Facebook
• Email marketing platforms
• Customer service or CRM platforms
• Fraud prevention and security providers

These third parties may collect information such as IP address, device identifiers, browsing behavior, purchase activity, and interactions with ads or emails.

We encourage you to review the privacy policies of any third-party services you interact with.

10. Third-Party Links

Our Website may contain links to third-party websites, services, social media platforms, or other online resources.

This Privacy Policy applies only to our Website and services. We are not responsible for the privacy practices, content, or security of third-party websites.

If you leave our Website by clicking a third-party link, we encourage you to review that third party’s privacy policy before providing any personal information.

11. Sensitive Information

We ask that you do not submit or disclose sensitive personal information through our Website unless specifically requested by us.

Sensitive personal information may include, for example:

• Social Security numbers
• Government identification numbers
• Financial account credentials
• Health information
• Biometric or genetic data
• Information about racial or ethnic origin
• Religious or philosophical beliefs
• Political opinions
• Criminal history
• Trade union membership

Our Website is intended for the purchase of food products and related customer service activities, and we do not require sensitive personal information for standard ecommerce transactions.

12. Children’s Privacy

Our Website is intended for a general audience and is not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as reasonably possible.

If you believe a child has provided us with personal information, please contact us using the information provided in Section 17.

13. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state of residence, these rights may include the right to:

• Know what personal information we collect, use, disclose, or share
• Access personal information we hold about you
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of certain targeted advertising
• Opt out of certain sales or sharing of personal information
• Limit certain uses of sensitive personal information, where applicable
• Not be discriminated against for exercising your privacy rights

To submit a privacy request, please contact us using the information provided in Section 17.

We may need to verify your identity before fulfilling your request. Verification may require matching the information you provide with information we already maintain.

14. California Privacy Rights

If you are a California resident, you may have additional rights under California privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act.

Categories of Personal Information Collected

In the past 12 months, we may have collected the following categories of personal information:

• Identifiers, such as name, email address, phone number, billing address, shipping address, IP address, and account login information
• Commercial information, such as products purchased, order history, and shopping preferences
• Internet or electronic network activity, such as browsing behavior, Website usage, and interactions with ads or emails
• Geolocation data, such as approximate location derived from IP address
• Payment-related information, processed through payment providers
• Customer service and communications information
• Inferences drawn from purchase history or Website behavior to improve customer experience and marketing

Sources of Personal Information

We collect personal information from:

• You directly
• Your interactions with the Website
• Ecommerce, payment, shipping, analytics, marketing, and service providers
• Advertising and social media platforms
• Fraud prevention and security providers

Business or Commercial Purposes

We use personal information for the purposes described in this Privacy Policy, including order fulfillment, customer support, marketing, analytics, fraud prevention, legal compliance, and business operations.

Disclosure of Personal Information

We may disclose personal information to service providers, contractors, and business partners as described in this Privacy Policy.

Sale or Sharing of Personal Information

We do not sell personal information in exchange for money.

However, some use of advertising or analytics technologies may be considered a “sale” or “sharing” under California law because these technologies may involve sharing identifiers, cookies, or browsing activity with advertising partners for cross-context behavioral advertising.

California residents may have the right to opt out of such sale or sharing.

Your California Rights

California residents may request to:

• Know the personal information we collect, use, disclose, sell, or share
• Access a copy of personal information
• Delete personal information
• Correct inaccurate personal information
• Opt out of sale or sharing
• Limit use of sensitive personal information, if applicable
• Not be discriminated against for exercising privacy rights

To exercise these rights, please contact us using the information provided in Section 17.

California “Shine the Light” Law

California Civil Code Section 1798.83 permits California residents to request information regarding our disclosure of personal information to third parties for their direct marketing purposes.

To make such a request, please contact us using the information provided in Section 17.

California Minor Content Removal

If you are a California resident under the age of 18 and a registered user of our Website, you may request removal of content or information you have publicly posted on our Website, if applicable.

Please note that removal may not be complete or comprehensive where the information has been reposted, archived, or otherwise retained as permitted by law.

Do Not Track

Some browsers offer a “Do Not Track” signal. At this time, our Website does not respond to Do Not Track browser signals. You may manage cookies and tracking preferences through your browser settings and, where available, through our cookie consent tools.

15. International Users

Our Website is intended primarily for customers located in the United States.

If you access the Website from outside the United States, please understand that your information may be collected, processed, stored, and transferred in the United States or other countries where our service providers operate.

These countries may have privacy laws that differ from those in your country of residence.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time at our discretion.

When we make changes, we will update the “Last Updated” date at the top of this page. If we make material changes that affect your privacy rights, we may provide additional notice, such as by email or through a notice on the Website.

Your continued use of the Website after any changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or the way we handle your personal information, you may contact us at:

Pasta ZARA USA Corp
200 Connecticut Ave, Suite 310
Norwalk, CT 06854
United States

Phone: 203 855 1356

Email: contact@pastazara.com

Customer service is available through the contact methods listed on our Website.